What is a public adjuster? After a fire, flood, or any other disaster, we represent you not the insurance company. We level the playing field. We're there with you every step of the way, so you can sleep at night.

So the next time you ask yourself: "Should I hire a public adjuster?" think of us. The Greenspan Co./Adjusters International, we represent you, not your insurance company.

Hi, my name is Dick Emerine. If you're watching this video, either your home or your business is burned down. I'm so sorry, you have my sincere condolences.

January the 18th, 2009, my home in Phoenix, Arizona burnt to the ground. I'm a pretty great guy, I've got a PhD in economics, and I used to be a partner at a major accounting firm. I thought I could handle this situation myself. I quickly learned that I was wrong.

I know from personal experience everyone in the world is pestering with this moment so let me keep my comments to you short and sweet. Dealing with these insurance companies and filing the claim process is an incredibly complicated procedure. Your insurance company is not on your side to maximize the amount of money you can recover that you're entitled to recover from your claim.

If you're not familiar with a public adjuster and Greenspan Adjusters International in particular, they take a percentage of the claim as their compensation. When I did a back of the envelope computation as to what I would have recovered in the absence of Greenspan's assistance versus the amount of money that I got with Greenspan, the fee was more than 3 times paid for by the increased amount of claim that I received that I would have done by doing it only by myself.

The entire process from beginning to end was done in a very professional, friendly manner. From my experience, the one big group of people that can help you are the public adjusters. I chose Greenspan Adjusters International because they are the gold standard of the business. I think that you'll find that they more than pay for themselves if you use their services. And once again, my sincere condolences on your loss.

Why are you here today? Just support for Trinity Lumber and their success here in getting their Mill back up.

I think the most important thing to understand about public adjusters is we're advocates for the insured. So the most important thing is that I'm looking out for the insured to make sure that his house is put back together and his commercial property is replaced in a way similar to what it was and he's made whole.

I'm not worried about whether it's going to cost the insurance company more money; I'm worried about what's going to be best for the insured.

We're putting people's lives back together. I mean, the best part of my job is when I go out to the insured's house and it has been put back together. Their house is rebuilt, they've moved back into their home, and they've replaced their personal property. It's an amazing feeling when you can walk out there and say, "Hey, my efforts with the client's efforts, together, we have put their lives back together again."

Morning, everybody. Welcome to the First Annual Glendale's Hope Golf Tournament.

I'm Wayne Smith, I'm with the Glendale Fire Department. I'm a Deputy Chief of Resource Management. Glendale's Hope is the Glendale firefighter's charity. This is our first annual golf tournament, so we hope to be doing this every year. It's a fundraiser to help supply resources for those activities. A lot of the things that firefighters get involved in whether it's Habitat for Humanity or car seat programs, they cost a lot of money, so we have to find ways to generate some money for those efforts.

How did you guys do out there? We did pretty well, I'd say it's a good thing we had a couple of firefighters with us cause they're putting out the fires on our drives, me and Cody. We are hot. Flaming hot. Fuego.