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The 'hands-on' approach of your highly competent personnel only served to streamline and expedite the handling, processing and ultimate payment of this troublesome claim. Over the past 13 years, I have handled on behalf of ABC nearly all of the significant insurance claims incurred. I must say, that in this instance, the services rendered by Adjusters International ranked among the very best we have received in terms of claims processing.
Mitchell Falber, Vice President/General
Counsel
ABC Carpet & Home
Through your calm and very professional handling of the various issues we were finally paid eight times the insurance company's original offer for our building damage and furniture and yard goods loss.
Nicholas Abnos
Abdiana
It would seem that the Insurance Company threw every possible obstacle in our path, but you were able to overcome all the problems and their intransigence and you were able to obtain my complete entitlement under the policy. Bill, the adjusting process was a real eye-opener. One of the things that turned out to be important to me was the care and your helping hand. The moments right after the fire are most traumatic. You see your life has gone up in smoke, unless you have gone through it there is nothing that can prepare you for that moment. You did more than just collect the money due me (that the Company didn't really want to pay), you helped me get through what was probably the roughest emotional moment in my life.
David L. Abell
David L. Abell, Inc.
From the day of the fire, your staff has shown again and again the professionalism and sensitivity upon which your fine reputation is builtᅢ???You and Shellie Landa have exhibited the highest standards of accuracy, acumen and trust throughout the long, difficult process since then. One assumes that your insurance company is on your side; thank God for people like The Greenspan Company since this is far from the truth. I feel very strongly that first, we would not have been able to handle the necessary details due to lack of experience and emotional distress. Secondly, I am confident that you were able to negotiate the maximum settlements for us, particularly the loss of income portions. Last, but certainly not least, all our dealings have been tempered with a unique sense of trust and true friendship so rarely found in today's business world.
James T. Parmelee, Owner
All that Jazz - Gifts, Paper, Cards
On first thought after the fire, I thought that the procedure was such that all those insurance premiums I had paid for 10 years prior to the fire entitled me to collect my full insured amount. Little did I know! When I found out that the insurance company had engaged the services of an 'adjuster' to make sure that I was paid as little as possible it was my decision to also hire my own adjuster. If the insurance carrier engages Wyatt Earp to fight at OK Corral, I couldn't be without Doc Holiday on my side as I am not a professional gun fighter. In view of the attention and professional service I received from you, and the monies I recovered which I would never have seen without your services, it was an excellent decision.
Mark I. Werts
American Rag Compagnie
The patience and expertise your group offered us processing all the paperwork, both for our company losses and personal losses, made a most difficult task more manageable, not to mention helping us keep our sanity.
Brenda J. McDaniel, Director of Risk
Management/Personnel
Arden Group, Inc.
We just didn't know what to do or where to begin. We were apprehensive of using your Company's services because we had no idea what a Public Insurance Adjuster was. On the other hand, trying to clean up the shop (a soggy disaster area), keep the business operating and handle the insurance claim ourselves, was a grim prospect. Choosing to use your services, however, was the best choice we ever made. Your fee was well earned by your thorough presentation and very satisfactory settlement with our Insurance Company. The Greenspan Company not only took over the job of inventory and organization, but also handled everything regarding the insurance claim, relieving us of those responsibilities so we could continue our printing operation. In addition, through your experience and expertise, you recovered a large loss of income settlement when we were sure, after talking with the Company Adjuster, that no business interruption would be payable under our policy.
Jerry Schaffer, Owner
Boardman Print Center